Terms of Service

please read the following terms of service information very carefully before placing an order. by placing an order on this site, you agree to be bound by these terms. if you do not agree to all of the terms & conditions of this agreement, please do not proceed with placing an order on this site.
{ last updated on October 13, 2022 )

🎀 terms of service 🎀

MagpieSoul • unique planner accessories • handmade jewelry • art prints & more.

MagpieSoul ships to most countries around the world, but due to the current laws of the UK, we are unable to ship there. if you are in the UK, please message me so i can possibly set up a custom etsy listing for you.

⭐️ please note that if you are outside of the USA, you will be responsible for paying VAT, customs fees, taxes and/or duties upon receipt of your order.

please be 100% sure you want to purchase the items in your cart.

after you place an order, you are bound by these Terms of Service & your order cannot be cancelled.

digital download orders cannot be cancelled or exchanged after purchasing.

because this is a small business, at this time we are unable to offer returns, refunds or exchanges on any purchases from this site.

please view all product photos & read descriptions very carefully before submitting your order. by purchasing from this site, you understand & are bound by these terms.

even if you refuse delivery and acceptance of your package from the mail carrier, we cannot refund it.

after your package is assigned a tracking number, it is now out of our control. we cannot refund packages that are late, lost, etc. this is a carrier issue, not a MagpieSoul issue.

upon receipt of your order, please inspect the item(s), & contact us within 24 hours of receipt at info@MagpieSoul.com if you received the wrong item, so that the situation can be evaluated & resolved for you as quickly as possible.

usually, if the error is on MagpieSoul‘s part, the item(s) will be re-sent at no cost to you if they are still in stock.
in the event that the item(s) in question are out of stock, you will receive a full refund.

this policy does not apply to orders that are damaged during shipping. please see the shipping information section on the site for more information regarding orders damaged during shipping.

we ship internationally from the USA, but please note that as an international buyer, you are responsible for paying VAT or any other customs fees and charges upon receipt of your package. we are unable to alter the customs forms to affect this process.

VAT, import duties, taxes & charges, etc., are not included in the item price or shipping charges on MagpieSoul.com. 
as the buyer, you are responsible to comply with the laws and regulations of your country in regards to paying these fees.
If you reject your package when it gets to your country because you don't want to pay for VAT and/or customs fees, you will not be refunded.

by purchasing from MagpieSoul.com, you agree with all of this information & are bound to these terms.

chargebacks are financial disputes filed through credit card companies, banks, PayPal & other financial institutions.

they harm small businesses and cause both the seller & buyer unnecessary stress & work.

please ensure that you have read through all of the terms of service & shipping information on the site before placing an order so that you can familiarize yourself with MagpieSoul’s website procedures.
if there is a problem with your order, please contact us at info@MagpieSoul.com and we will do our best to resolve any issues in accordance with our website’s policies.

since these policies have been laid out for everyone, in the event that a chargeback is issued against MagpieSoul‘s site, we will consider this evidence of fraud & will show proof of the buyer’s agreement to the shipping & terms of service, time stamps of the buyer's accepting & agreeing to the terms, & other evidence to dispute the claim.

thank you for your understanding in this matter.

any information collected from you on this site is to be used for the sole purpose of fulfilling orders & will not be used by MagpieSoul for any other purpose.
credit cards, paypal & other financial information is always encrypted during transactions.
for more detailed privacy & personal data information, please view our main
privacy page.

🎀 got a shipping question? no problem! check out our shipping policies here. 🎀

sn0epje kawaii planner & art stuff

thanks for being here. 🎀

i appreciate you taking the time out of your busy schedule to browse my site. i hope you find something that you love. if you’ve got something cute in mind that you don’t see here, feel free to message me through the site to see if I can create something in particular for you. 💖