Shipping Information

MagpieSoul ships to most countries around the world, but due to the current laws of the UK, i am unable to ship there through this site. if you are in the UK, please message me so i can possibly set up a custom etsy listing for you.

⭐️ please note that if you are outside of the USA, you will be responsible for paying VAT, customs fees, taxes & or duties upon receipt of your order.

when we ship you a package internationally, it will very likely be subject to VAT, import taxes, customs duties, and/or fees imposed by the destination country and these extra fees will be due once your items arrive in your country and/or customs.

VAT, import duties, taxes & charges, etc., are NOT included in the item price or shipping charges on MagpieSoul.com. 
as the buyer, you are responsible to comply with the laws and regulations of your country in regards to paying these fees.
import charges can vary but are most commonly based on the price you paid and type of item you ordered, taxes, duties & fees of your country, package weight & dimensions, etc.

MagpieSoul is not able to guess or assume which of these fees will be applied, and we are NOT responsible to calculate or collect any of these fees or taxes from you at the time of checkout.

if you reject your package when it gets to your country because you don't want to pay for the VAT / customs fees, MagpieSoul cannot refund you.

by purchasing from MagpieSoul.com, you agree with all this info & are bound to these Terms.

because MagpieSoul sells so many different types of goods, upon completion of your order, your items will be reviewed to be sure they can be shipped & allowed into your country.
should anything happen to be not allowed in your country, MagpieSoul reserves the right to cancel & refund the order.

upon completion of payment, your items will be processed, packed & labeled with tracking information, then shipped out.

most orders are processed within 24 hours.

in the event of a delay in processing times, MagpieSoul will contact you promptly via the e-mail that you provided at the checkout when placing your order.

MagpieSoul is located in the southern region of the United States.

the estimated shipping times listed below are the estimated amount of time your order will take to get to you after you receive a shipping confirmation.

these estimations are average time frames based upon prior orders and may be impacted even more during the holiday season.

⭐️USA (free shipping/USPS first class): 3 days-2 weeks


⭐️USA (USPS priority mail): 2 days-1 week


⭐️Canada: (USPS first class international package) 2-4 weeks

⭐️Everywhere else: (USPS first class international package) 4-8 weeks

it is important to note that even if the area you live in has eased restrictions, shipping is still heavily impacted by the global pandemic.

please make sure that you enter your address information correctly at the checkout to avoid any confusion or delays.

your item will ship to the default address on the invoice that's shown to us after your payment clears.

USPS First Class - not insured.

USPS Priority - insured.

because MagpieSoul cannot file a claim for you, be sure to select USPS priority shipping at the checkout if you are concerned about your package getting lost, stolen or damaged.

unfortunately, we cannot control how the package is treated once it leaves our shop. because of this, we cannot offer refunds or exchanges for items damaged due to post office/travel errors unless USPS priority shipping was chosen at checkout. in this case, we will file a claim with USPS once you have sent us photos & we have enough information to submit to them to start a claim.

for lost packages, we do not offer refunds or replacements because most of the time your order will eventually show up or get returned to us. we'll keep you updated if it gets sent back here.

as soon as your package is assigned a tracking number & is scanned into the postal service system, the usps is now responsible for handling it.
in the event that your package appears lost, stolen or damaged, please contact the usps.

we will do our best to help you, but sn0epje will not be held responsible for lost or stolen packages that have been assigned a tracking number, scanned into the carrier system & shipped out of this physical location.